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Thursday, March 14, 2013

Tailgate will not open

Dodge Tailgate lock

  • How can I open a locked liftgate on a 2004 Dodge Durango Limited. All the other door lock actuators can be heard engaging. The is no engage/disengage sound coming from the liftgate. Liftgate is in the closed/locked position.

  • Rear hatch on  Dodge durango will not open.

Vehicle Details:

Make: Durango
Model: Dodge
Year: 2004


Already Tried: 
pressing unlock a gillion times. kicking the door from inside and having some one pull the handle from the outside. Using the key but it won't turn in the lock.


THINGS YOU CAN TRY:

See the help diagram of tailgate assembly removal:


tailgate panel


MOST POSSIBLE REASONS FOR THIS:

This could be a wiring or instrument cluster problem but it's most likely a failed lock actuator, which is an integral part of the door latch.


THINGS YOU CAN TRY:

Gain access to the latch by removing the trim panel enough to work. Once there you can disconnect the latch and use a test light or voltmeter to check for power and ground to the lock actuator while pressing the lock and unlock button. If it has power and ground but won't unlock then you know the latch will need to be replaced. If it's missing power or ground then you've got a wiring or instrument cluster problem hat will need to be investigated.

Most likely it's going to be a latch issue. In that case what you'll need to do is dismantle the latch enough to get it to unlock and then pull the handle or lock rod. Most likely you're going to have to break the latch up go get it to unlock, so you'll probably want to have a replacement on hand before you start.


HOW TO REMOVE LIFTGATE TRIM PANEL:

The diagram at the top will help you

At this point you will need to remove the lift gate trim panel to gain access to the latch mechanism so you can release it manually at the latch. It is not easy to remove the panel when the hatch is closed, but can be done. Here is the procedure on how to remove the panel.



LIFTGATE TRIM PANEL

REMOVAL
Pull upper trim outward to disengage spring clips.
Separate upper trim from liftgate.
Remove screws attaching lower trim to liftgate Liftgate Trim Panel
Pull lower trim outward to disengage spring clips.
Disconnect liftgate lamp wire connector.
Separate lower trim from liftgate.


INSTALLATION
Position lower trim at liftgate.
Connect liftgate lamp wire connector.
Align lower trim on liftgate and press inward to engage spring clips.
Install screws attaching lower trim to liftgate Liftgate Trim Panel
Position upper trim on liftgate.
Align upper trim to liftgate and press inward to engage spring clips.

This will help.
Thanks.


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